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Turquoise Caribbean water off Negril's West End

Cancellation Policy

Flexible Cancellation Terms

We understand that travel plans can change. Our cancellation policy is designed to be fair and transparent. Your refund eligibility depends on how far in advance you cancel before your arrival date.

Standard Cancellation Tiers

30 or More Days Before Arrival

Full Refund

Cancel 30 or more days before check-in for a full refund.

Within 30 Days of Arrival

Deposit Becomes Credit

Your deposit applies in full to alternate dates of your choice. Date changes are made upon request.

Questions?

If you have questions about our cancellation policy or need to discuss your specific situation, please don't hesitate to reach out to our team at info@hshresort.com. We're here to help!